Ek9996 Terms & Conditions — for members

Ek9996 (hereinafter referred to as "we", "the platform", or "ek9996") is an online gaming and betting platform in Bangladesh, operated through the website ek9996.net. These terms and conditions constitute a legally binding agreement between you and ek9996.

When you register, log in, or use the ek9996 platform in any way, you are automatically deemed to have accepted these terms and conditions. It is therefore important to read this document carefully before using the platform for the first time.

Ek9996 reserves the right to modify these terms at any time. Notice of changes will be posted on the website along with the updated date. Continued use of the platform after any changes constitutes acceptance of the new terms.

To open an account on ek9996, you must provide accurate and complete information. Accounts created with false or incorrect information may be closed at any time, and any balance in such accounts may be forfeited.

Only one account per person is allowed. Operating multiple accounts is a violation of our rules and will result in all accounts being closed. The same policy applies if multiple accounts are detected from the same IP address, device, or payment method.

• The name, date of birth, and mobile number provided at registration must be accurate.
• You are solely responsible for keeping your account password confidential.
• The account must not be shared with or used by anyone else.
• A national ID or other valid documentation may be requested for verification purposes.
• Withdrawals may be held if the KYC (Know Your Customer) process has not been completed.

Ek9996 strictly prohibits anyone under the age of 18 from using the platform. At the time of registration, you must confirm that you are at least 18 years old. ek9996 may request proof of age verification at any time.

Additionally, ek9996 may not be used from regions or countries where online gaming is strictly prohibited. It is the user's sole responsibility to comply with the laws applicable in their jurisdiction.

Ek9996 currently supports bKash, Nagad, Rocket, and USDT (crypto) as payment methods. Deposits are generally instant, and withdrawals are processed within 1 to 3 business days.

• Minimum deposit amounts are set in accordance with the guidelines displayed on the platform.
• Withdrawals must be made using the same payment method that was used for the deposit.
• Withdrawals may be held if bonus wagering requirements have not been fulfilled.
• Ek9996 may require additional time to verify suspicious transactions.
• We follow AML policies to prevent money laundering.

Ek9996 is not responsible for any taxes or duties applicable to transactions — such liabilities rest entirely with the user. In the event of a technical issue during payment processing, ek9996 will work to resolve it promptly; however, ek9996 is not liable for delays caused by third-party payment providers.

Ek9996 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the offer page. Please read those terms carefully before claiming any bonus.

• The welcome bonus applies to new accounts one time only.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Not all games may be available for play with bonus funds — certain game restrictions may apply.
• Attempting to claim the same bonus from multiple accounts will result in all bonuses being cancelled.
• Meeting the required conditions is mandatory to convert bonus balance into withdrawable cash.
• Ek9996 reserves the right to modify or cancel any promotion at any time.

All game outcomes on ek9996 are determined by an RNG (Random Number Generator) system, which is regularly audited by independent third parties. Separate rules may apply to specific Sports Betting events.

• Once a bet is confirmed, it cannot be cancelled — except in certain exceptional cases.
• For bets affected by technical errors, ek9996 reserves the right to make the final decision.
• If a connection is lost during live betting, the market price at the time of disconnection will apply.
• If a game or event is cancelled, the bet will be refunded.
• Maximum bet limits vary by game and are subject to change.

Ek9996 reserves the right to investigate and make a final decision if any irregularity or fraud is suspected in any betting activity. The relevant account may be temporarily suspended during the investigation.

The following actions are strictly prohibited on ek9996. Engaging in any of these may result in account closure and balance forfeiture:

• Abusing the bonus system or engaging in bonus arbitrage.
• Creating multiple accounts to claim the same offer repeatedly.
• Attempting to hack the platform's software or exploit any vulnerabilities.
• Using automated bots or scripts to play games.
• Attempting unauthorized access to another user's account.
• Using the platform for money laundering or any illegal financial transactions.
• Engaging in rude or threatening behavior toward customer support staff.

Ek9996 takes responsible gaming seriously. We believe gaming should be a healthy form of entertainment. If any user feels that gaming is having a negative impact on their life, we are here to help.

• Option to set deposit limits — daily, weekly, or monthly.
• Self-Exclusion — take a break for a set period of time.
• Cooling-off period — from 24 hours up to 30 days.
• Reality Check — receive periodic reminders at set intervals.

For more details, visit our Responsible Gaming Page page.

Ek9996 may temporarily or permanently close an account under the following circumstances:

• In the event of a breach of the terms and conditions.
• If evidence of fraudulent activity is found.
• In the event of a KYC verification failure.
• If the account has been inactive for an extended period.
• At the user's own request.

Users may also request account closure at any time through our support team. Any valid remaining balance will be returned in accordance with our standard policy.

Ek9996 reserves the right to update these terms and conditions at any time. For significant changes, notice will be provided via the registered email address or on the platform. The date of the latest update will always be displayed at the top of this page.

If you need clarification on anything, reach out to our support team — we're always ready to help. Email: [email protected]