Privacy & Security

Ek9996 Privacy Policy — Your data is secure

This page explains, in plain English, how ek9996 collects your personal information, why we use it, and how we keep it secure. Your privacy is our top priority.

Last Updated: January 2026
SSL Encrypted
Published in Bengali
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Summary: ek9996 never sells your personal information to third parties. We only retain the data necessary to improve our services and maintain security.

1

Introduction & Scope

Ek9996 (website: ek9996.net) is a trusted online gaming and betting platform for users in Bangladesh. By accessing our site, registering, or using any of our services, you are considered to have accepted this Privacy Policy.

This Privacy Policy explains what personal information ek9996 collects, how it is used, how long it is retained, and what rights you have over your data. We believe every user's privacy is a fundamental right, and protecting it is our responsibility.

This policy applies to the ek9996 website, mobile app (if applicable), and all digital services. It does not apply to third-party websites or services — please refer to their respective privacy policies for those.

This Privacy Policy may be updated at any time. For significant changes, notice will be provided via your registered email or on the site.


2

What information we collect

Ek9996 collects certain necessary information to operate its services smoothly and ensure a safe experience for all users. We never collect excessive or unnecessary data.

Types of Data Example Reason for Collection
Identifying Information Name, Date of Birth, National ID KYC verification and age confirmation
Contact Information Mobile number, email address Account registration and notifications
Financial information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security Monitoring & Fraud Prevention
Gaming Activity Game History & Betting Patterns Responsible Gaming & Service Improvement
Location Information Country, City (Approximate) Compliance with local regulations
  • We never store your full bank account number or card details.
  • Some technical information is collected automatically via cookies and log files.
  • You may optionally add a profile picture or additional information to your account.

3

How We Use Your Information

Ek9996 uses collected data only for specific, legitimate purposes. Your information is never used for unethical activities, and personal data is never sold commercially.

  • Account management: For registration, login, password recovery, and account verification.
  • Payment Processing: To process deposits and withdrawals securely and maintain transaction records.
  • Customer Support: To respond to your complaints or questions promptly and accurately.
  • Security Assurance: To detect and prevent fraudulent activity.
  • Responsible Gaming: To identify signs of problem gaming and provide appropriate support.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal obligations: To comply with regulatory requirements.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.

You can opt out of promotional emails or SMS at any time — just let our support team know.


4

Cookies and tracking policy

The ek9996 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. They do not directly expose your personal information.

  • Essential cookies: Required for core site functions such as maintaining login sessions.
  • Performance Cookies: Collects anonymous data to measure page load times and identify errors.
  • Functionality Cookies: Remembers your preferred language and settings.
  • Analytics cookies: To analyze site usage statistics and improve our services.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some features on the site.


5

Data Sharing & Third Parties

Ek9996 never sells or shares your personal information without your consent. However, limited data may be disclosed in the specific circumstances outlined below:

  • Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket solely for payment processing purposes.
  • Legal authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Technology Partners: Server hosting or security service providers — all bound by strict confidentiality agreements.
  • Fraud Prevention: Industry-level information sharing to combat illegal activity.

In the event of a business acquisition or merger involving ek9996, user data may be transferred. Advance notice will be provided in such cases.


6

Data Retention Period

Ek9996 does not retain data beyond what is required. Necessary information is kept while your account is active. After account closure, certain data may be retained for a defined period in accordance with legal obligations.

  • Financial transaction records: generally retained for up to 5 years.
  • KYC documents: retained for up to 3 years after account closure.
  • Gaming History: Retained while your account is active and for 1 year after closure.
  • Marketing Consent Data: Deleted upon withdrawal of consent.

7

Your Rights

As an ek9996 user, you have important rights over your own data. To exercise these rights, please email our support team.

  • Right to Know: You can request to know what information we hold about you.
  • Right to Rectification: You may request the correction of any inaccurate information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You may request that the use of your data be restricted during an ongoing investigation.
  • Right to Portability: You can request a copy of your data.
  • Right to object: You may opt out of marketing communications at any time.

8

Child Protection Policy

Ek9996 strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at the time of registration. Should any minor's data be collected inadvertently, it will be deleted and the account closed as soon as this is discovered. If you have any concerns, parents and guardians are encouraged to contact our support team directly.


9

Data Security Measures

Ek9996 follows industry-standard technologies and practices to protect your data. Our security systems are regularly audited by independent third parties.

  • SSL/TLS encryption — all data transmissions are fully encrypted.
  • Firewall and anti-intrusion systems at our data centers.
  • Restricted Access — only authorized personnel can access your data.
  • Regular security audits and penetration testing.
  • Two-Factor Authentication (2FA) is available.

In the event of a data breach, we will notify the relevant regulatory authority within 72 hours and inform affected users as quickly as possible.


10

Communications & Policy Updates

If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our data protection team typically responds within 5 business days.

  • Email: [email protected]
  • Live Chat: Click the chat button on the right side of the site.
  • Support Hours: 7 days a week, 24 hours a day.

This Privacy Policy may be updated from time to time. You will be notified before any significant changes are made. The latest version will always be available on this page.

How we protect your privacy

Ek9996's security framework meets international standards — your data is always in safe hands.

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SSL Encryption

All pages on ek9996 use 256-bit SSL encryption. Every data transmission is fully protected — no third party can access it.

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Your Data is Never Sold

Your personal information is never sold to third parties. ek9996 does not treat your privacy as a business commodity.

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Transparent Data Usage

The purpose behind every piece of data we collect is clearly stated. There is no hidden data collection or opaque process at ek9996.

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Data Deletion Feature

Upon account closure, all data beyond legal obligations is deleted within the stipulated timeframe. The process can be expedited upon your request.

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Two-Factor Authentication

Enable two-factor authentication (2FA) on your ek9996 account for an extra layer of security and to prevent unauthorized access.

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Regular Security Audits

Independent third-party experts regularly audit ek9996's security systems. Any vulnerabilities found are addressed immediately.

Your data rights at a glance

You have full control over your personal data at ek9996.

Right to Access Your Information

You can request to see all the information we hold about you. Upon request, the complete data will be provided within 30 days.

Right to Rectification

If any of your information is incorrect or out of date, you can request a correction. We will verify and update it promptly.

Right to Erasure

Under certain conditions, you may request the permanent deletion of your data. We will fulfill such requests unless a legal obligation requires us to retain it.

Right to Data Portability

You can receive a copy of your data in a machine-readable format. This is part of your digital rights.

Right to Object to Processing

You may object to marketing messages or specific data processing activities. We will respect your decision.

Right to Restrict Processing

If you dispute the accuracy of your data, you may request that processing be temporarily suspended while the matter is under investigation.

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Your Privacy is Protected — Join Now!

Your data is completely secure at ek9996. Register on a trusted platform and enjoy a safe gaming experience.

Register now View Game Lobby
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